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Shopping Guide
Stock
Prices
Payment
Shipment
Shipping Costs
Import duties
Returns, Replacement & Refund
Confidentiality
Indemnity
Jurisdiction
Consumer Rights
Stock:
We try to ensure that all items shown on our website are in stock. However this cannot always be guaranteed. We will confirm our stock situation, dispatch schedule and any necessary information by email within 3 business days(usually within 2 days) after your order is submitted to us.
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Prices:
The price shown for goods such as Yen5,000 is in Japanese Yen(JPY) and excludes shipping costs. The number of the price is indicated with comma in English style not European style. Please refer to the following example.
Example) Yen5,000 = Yen5000 = JPY5,000 =JPY5000 = JPY5,000.00 = Five thousand Japanese Yen
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Payment:
We have 3 options for payment as follows:

By Credit Card:
We accept Visa, Master, Amex and JCB credit cards. Your credit card details will be transmitted in encrypted form under Verisign SSL System.
Process to shipment
When your ordered items are all in stock, your order will be processed for immediate shipment and shipped within 5 business days (usually within 3 days) after your order is submitted to us. We will notify you by email as soon as it has shipped. If we cannot complete your order due to an item/items being out of stock, we will advise you of the amended order total by email within 3 business days (usually within 2 days) after your order is submitted to us. At the same time we will ask you if you accept the amendment or if you have an alternative request such as a change/ cancellation of your order. We never ship incomplete orders without consulting you first.

By PayPal:
We also accept "PayPal" for your payment.
Process to shipment
When you choose "PayPal" for your payment, we will notify you of our Registered Email Address at PayPal with our stock confirmation by email within 3 business days(usually within 2 days) after your order is submitted to us. Your order will be shipped within 3 business days(usually within 2 days) after your payment through PayPal has been executed.

By Remittance(Wire Transfer):
We also accept Remittance by wire transfer for your payment. If you choose to pay by wire transfer and the Merchandise Subtotal is under Yen20,000, Yen4,000 will be added to your payment. If the Merchandise Subtotal is Yen20,000 and over , Yen3,000 will be added to your payment. This extra charge is for the international remittance receiving fee charged by our bank.
Process to shipment
When you choose Remittance by wire transfer for your payment, we will notify you of our Bank Details with our stock confirmation by email within 3 business days (usually within 2 days) after your order is submitted to us. Your order will be shipped within 3 business days (usually within 2 days) after we receive your remitted payment.
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Shipment:
We have two choices about shipping method as follows.

By EMS(Express Postal Mail Service):
We recommend you to use EMS for your order. Shipping by EMS is securer, faster and can be traced. This is the same kind of shipping method as Express Mail International of US Postal Service in U.S.A.. Takes usually 10 to 14 days to reach you after we ship. The Weight limit is 30 kg or 20 kg, depends on where you live. The actual amount of the loss, theft or damage on the way can be covered by a premium. The progress of your shipment can be traced on the web site of Japanese Postal Service and your country's Postal Service as well.
note) Please accept that it may be delayed occasionally due to the situation or season of the postal service of each countries.

By Airmail Small Packet:
If you prefer a more economical shipping method than EMS, shipping by Airmail Small Packet is also available. You can see the some differences especially for the shipping light weight items. This is the same kind of shipping method as First-Class Mail International Package of US Postal Service in U.S.A.. Takes usually 14 to 21 days to reach you after we ship. The weight limit is 2 kg. The Shipping cost for this method is cheaper than EMS, especially for light weight items, but we can not guarantee your shipped items in case of loss, theft or damage. The progress of your shipment can be traced on the web site of Japanese Postal Service and your country's Postal Service as well.
note) Please accept that it sometimes may be delayed occasionally due to the situation or season of the postal service of each countries. If you'd like to receive your order very soon, we'd like to recommend you to choose EMS.
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Shipping Costs
The Shipping Costs are indicated automatically in the "Shopping Cart" once you have entered the country you are located in, and your preferred shipping method and payment method. The costs indicated automatically is the estimated maximum shipping costs which will be charged on your payment. But we will notify and charge you the actual shipping cost after we pack your order. The actual shipping cost charged on your payment will be same or less than the estimated shipping cost indicated automatically in the "Shopping Cart".
The Shipping Costs of EMS include a premium to cover the actual amount of the loss, theft or damage while being handled by the Postal Service.
Items shipped by Airmail Small Packet can not be insured.
The Shipping & Handling Costs you pay are not refundable on returns.
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Import duties:
You should be aware that your country may impose import duties, payable on receipt of the goods. You will be liable for these duties. These charges are not refundable on returns.
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Returns, Replacement & Refund:
If you are not satisfied with the size or other aspect of the goods, they can be replaced, or alternatively, a full money refund made by return, (Less Shipping Costs, Bank charges or PayPal's charge in case you pay by Remittance or through PayPal, and any Refunding costs, if necessary) provided it is dispatched for return within 7 days from receipt of the goods, UNWORN (except for trying on purposes of course). Please send an email to us before you return goods, telling us that you are returning the goods and why. Please be aware that you will be liable for the postage payable to make your return - these postage costs are not refundable on returns.

IMPORTANT: When returning goods, please make sure you state on the customs declaration that the goods are 'being returned to the Manufacturer for replacement/refund'.
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Confidentiality:
All confidential information, including credit card details, are held securely and only transmitted in encrypted form under Verisign SSL System.
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Indemnity:
You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.
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Jurisdiction:
The Contract will be governed by the laws of Japan and the parties to the Contract submit to the jurisdiction of the Japanese Courts.
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Consumer Rights:
None of the above Terms and Conditions affects your statutory consumer rights.
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